Versand

 

**1. delivery areas and shipping costs**

Our online store offers worldwide shipping from Switzerland. The shipping costs are calculated individually during the ordering process based on the delivery location. Please note that additional duties, taxes or fees may apply and must be paid by the customer. 

**2. shipping time**

The delivery time varies depending on the delivery location. Please note that international deliveries may take additional time for shipping, over which we have no direct control. You will be informed of the estimated delivery time during the ordering process.

Switzerland: The regular delivery time is usually 1 to 3 working days.

For all other countries: The regular delivery time is usually 7 to 10 working days.


**3. shipping partners

We work with reliable shipping partners to ensure safe and fast delivery of your order. The choice of shipping partner depends on the delivery location and the best available services.

**4. shipment tracking**

We offer tracking for most international shipments. Once your order has been shipped, you will receive a shipping confirmation with the relevant tracking information so that you can follow the delivery status.

**5. import duties and taxes**

Please note that international shipments may be subject to import duties, taxes and charges levied by customs in the receiving country. These costs are the responsibility of the customer and we recommend that you inform yourself in advance about the applicable customs regulations.

**6. returns and exchanges**

Information on returns and exchanges can be found in our returns policy.

**7. contact**

If you have any questions about our shipping conditions or the status of your order, please do not hesitate to contact us. Please contact us at info@youglowgirl.ch or +41 76 690 29 32.

We thank you for your trust in our online store and hope you enjoy our products.

Status: 02.02.2024.